Reduce IT downtime and risk without growing headcount

Trucell IT Expert in Parramatta delivered outstanding service. Their team was professional, efficient, and genuinely cared about solving our issues rather than just ticking boxes. They handled our network setup and ongoing support with clarity and follow-through: no tech jargon, no runaround. As a result, we feel confident our IT environment is solid and future-proof. Highly recommend for businesses looking for reliable local IT expertise.

Trucell Jan Paulo is so professional and patient!

Thank you, Jan Paulo, for setting up my new laptop and arranging all the necessary access promptly. Your professionalism and efficiency are greatly appreciated.

I had an awesome experience with Trucell and Jan Paulo from the support desk! They really went out of their way to help me with my concern. From the moment I contacted them, they were quick to respond, patient in understanding my problem, and made sure to explain everything clearly. Their professionalism and dedication to getting everything sorted out made the whole process so much easier and stress-free. You can really tell they care about giving great service. I highly recommend them if you need support!

Jan Paulo helped me set up the computer at my new job. He did a great job!

Jan Paulo was very helpful in fixing my wifi and log in today

Jan Paulo, service was accurate and clear to understand. He was kind enough to take care of my customizing computer system. Thank Jan!!

Jan Paulo was very helpful and was able to correct my issues in a very efficient manner.

Jan Paulo Was very helpful and professional when helping set up my new password. Excellent

Great guys at Trucell. Jan Paulo took my call and no waiting, sorted the problem out promptly. Definitely couldn't have done it on my own, was a technical issue with Outlook and mail syncing, thanks to Microsoft. Trucell to the rescue again. Thanks guys

Thank you Jan Paulo, resolved my issue within a few minutes with the minimum of fuss, love your work!

Everytime I speak to Jan, he is extremely helpful and manages to fix all my problems and also guide me with new programs.

Jan Paulo was very helpful to get my problem fixed, took his time to find out the issue and got it sorted in a professional manner.

Jan Paulo is the best, his customer service is second to none. Thank you so much for your help today..!

Jan Paulo had done a great job fixing my computer

Trucell made it easy to get the internet I needed and then on top of that saw I needed a server and made it all happen with competitive pricing and great service. Now they monitor our it stuff and they are on to the problems before we even know about it. Great to have these guys part of our team.

Thank you very much to Jan Paulo at Trucell for the prompt and excellent assistance with my PC concerns and query.

Jan Paulo thanks for help

Jan Paulo was the best and help to fix the issue , his support and approach toward the issue is highly appreciated. Thank you for all the help.

I had the pleasure of working with the team at Trucell for IT consulting and application support, and I must say their service has been exceptional. They are skilled and efficient. A special mention goes to Devrath, who was incredibly helpful throughout the process. His prompt responses, and understanding of our requirements made a significant difference in our experience. He was always available to assist and went above and beyond to resolve any issues we encountered. I highly recommend Trucell for anyone seeking reliable IT consulting and support.

Jan was very helpful. My problem was a little more complex but he worked diligently to fix it. Most appreciate his efforts.

Jan Paulo is awesome

Restores my internet after a power failure when no one else could help me

Jan Paulo was really helpful and professional. I have called him a few times now for IT support and he is always very quick and helpful to solve the issues.

Fantastic support by Carl. Thank you

Jan Paulo has been incredibly helpful and responded quickly to my question. Highly recommended!

Thanks so much for your patience and expertise Carl! Trucell were amazing, called me back in a timely manner, walked me through the steps and explained everything as we went along. Carl even called me back to see how things were. Amazing service!

Helpful support team.

Always prompt in answering our calls and great customer service form all the technicians especially Jan Paulo and Dev! Issues are resolved very quickly. Very satisfied. Thank you!

Big thanks to Carl for a quick and efficient service. He gives clear instructions and resolves issues promptly.

Jan Paulo is a great help!

Trucell phone assistance is always very helpful and follows up when needed. Jan Paulo has been very helpful and explains the issues and what he is doing to correct.

Jan Paulo was so understanding of my situation. He tried several things, then escalated the problem. The following day we succeeded with emails on PC and phone all operational, such a relief. Set up PC for any future problems to try. Very thankful, Bev

Dave did me a solid, configuring, delivering, installing and testing a telephony device last minute on a Friday afternoon. I don't often post praise but its well worth it in this case. Many thanks Dave and TruCell crew. A1++ will buy again :)

Five star review on Google.

Jason and his team are extremely helpful and an essential part o out company, that have helped us out countless times in such short notice and always answer our inquires.

Amazing service by Jason and his team at Trucell! Highly recommend them for all your IT needs! Excellent service and highly attentive to solving at IT problems. My business would not run efficiently or effectively without him and his team at Trucell.

We have been using Trucell for the past few years. They have helped us move away from an MPLS Network, migrate from Intelerad Servers, Migrate from OCCAM to Kestral and implement My Health Record and My Film Bag. We have had ZERO outages. Thank you Jason and your team at Trucell.

Highly recommend, Trucell has a great team of engineers who have looked after our radiology group for the last 6 years. Thank you!

Excellent IT services, very caring for their customers

SME guru’s with all things tech / network / digital and very practical with getting the right solutions implemented. Trucell are lifting our radio station to new levels of tech efficiency and listener / sponsor / supporter engagement. Highly recommended

Jason and his team at Trucell are best in class IT professionals. I have a long history with Trucell. I have consulted Jason on numerous occasions over the last 10 years for specialist medical imaging IT projects and his team has always excelled in providing a superior product and service solution to meet our needs. Trucell knows how to get IT done efficiently and can clearly communicate how they achieve it. Reliable support is always just a phone call or a message away and is always managed quickly and professionally. I have no reservation in recommending Trucell to others requiring a customised IT solution - especially in the medical imaging sector. Trucell's knowledge of the workings of all RIS/PACS systems used in Australia continues to be extremely valuable.

Great service highly recommend them, we have been using them for our plumbing business for the last two years.

Five star review on Google.

We have been using Jason and the team for the past few years now and the service has been amazing! Always available to help out when you are in need. Thanks team.

Five star review on Google.

Great professional service!! Thanks Jason

Thanks to Jason and his team of professionals who been looking after our boutique dental practice in the heart of Parramatta city for seven years.Jason is IT Genius and knows everything and easy to approach.Highly recommend trucell team .

Great service. The team is very knowledgeable and helped with all of my needs.

Jason is energetic, committed and competent - his management of Trucell is amazing to witness. His approach to pro-active IT - what I see as a bit like "preventitive maintenance" - is one he embraces enthusiastically.

We have been using Trucell from past 4 years and Jason and his Team have been exceptional all the time. I will highly recommend Trucell to all of my Business Network, Friends and Family.

We are a window and door company and my IT knowledge is very limited, unlike most IT companies I am often made to feel like I don't comprehend what service they are providing, with Trucell I'm confident in the information provided and how its presented. I'm always provided multiple options and given their professional opinion on each and how to tailor them to our company. For us our phone system required an update as well as moving to a cloud based server. We were provided with multiple options and a detailed report on what would benefit us most from an IT point of View. Support is second to none and the team is fantastic, Brock and Mil are on the phone immediately and the support is normally instant unlike previous companies where I'm forced to wait for hours to get support.

Five star review on Google.

Working with Jason and his team is nothing short of sensational. The base requirements with ones IT company is resolving problems. With Trucell, they go way beyond that.....they are responsive, proactive, accessible and go to the nth degree to resolve IT problems For my business with multiple users, I know that help is only 1 email or call away. Whenever I have had IT problems, I feel safe and comfortable in the hands of Team Trucell I couldn't recommend Trucell highly enough

Highly recommend Trucell for your businesses IT needs. Have been with them from day 1 = 10 years.

he fixed my computer would recommend and very good service

Website was hacked by a website designer who left it open. Trucell helped to restore the site and reverse all the malware contained in the site after two web developred failed to do so. Highly recommend Trucell services.

We are in the construction industry, and we are currently in a non productive IT support contract. Jason was more than accommodating and allowed us to be as flexible as we needed to be which is just un heard of while we tried to finish out our existing contract. Jason, Mil and Brock have been nothing but second to none support helping us out and we arnt even contracted. I couldn't speak any more highly of the team at Trucell.

Jason and the team at Trucell have been fantastic. Their knowledge & assistance in regards to all our IT needs has far exceeded our expectations. Keep up the great work!

We have been using Trucell for the past 12 months. They have fixed our ongoing issues with our previous IT provider. Highly recommend.

Best service ever