NetApp
NetApp for hybrid cloud and core storage: performance, snapshots, and replication patterns matched to recovery objectives.
Storage that spans data centres and hybrid paths
When NetApp underpins production across multiple sites or clouds, design has to match replication topology, latency tolerance, and who owns failover: not just raw capacity. Trucell aligns storage architecture with the same delivery rhythm we use across 10,000+ managed endpoints: named scope, change windows, and reviewer ready context.
Cross site replication and consistency
Snapshot and replication patterns chosen for your RPO/RTO story, with documentation that matches how you describe recovery in audits and executive reviews, not ad hoc admin knowledge.
Performance, tiering, and growth
Capacity and performance planning tied to application and backup expectations so expansion is budgeted and executed as managed change, not emergency purchases after latency complaints.
Hybrid and cloud data services
Data path and services design that connects on premises ONTAP patterns to cloud and integration work so hybrid does not become an unowned “someone else’s subscription” problem.
Snapshots, backup lanes, and recovery evidence
NetApp snapshots and mirroring are part of a wider data protection story. Trucell ties them to immutability expectations, off site targets, and test evidence on the same calendar you use for risk and insurance conversations.
Alignment to backup and recovery scope
Storage policies that match what is in and out of backup and recovery agreements, including Veeam, Datto, M365, and other lanes so recovery ownership is not ambiguous at go live.
Ransomware and immutability posture
Where immutability and air gapped patterns are in scope, we document how NetApp tiers interact with the rest of the protection stack so incident response and legal hold expectations are operable, not slide only.
Restore tests and runbook reality
Scheduled recovery exercises with named owners and evidence your board or insurer can file, not a one off project after a near miss.
One thread from storage to the service desk
NetApp health and change work does not sit in a silo. Incidents, capacity, and vendor escalation are handled with the same service channels and governance as the rest of your Trucell engagement.
Runbooks and escalation clarity
When to engage Trucell operations versus NetApp or distributor support, written so on call and project teams are not guessing during an outage.
IT support and monitoring context
Tickets carry storage and backup context so IT support investigations do not restart from “which array?” every time.
Governance cadence
Reviews can pair storage posture with strategic managed service or Essential Eight conversations when you want one steering rhythm instead of parallel vendor meetings.
What we spell out before scope signs
Infrastructure buyers need clarity on ownership, licensing, and what “managed” includes. We prefer awkward specificity upfront to ambiguous ownership later.
- Not every workload’s protection story ends only on NetApp; backup and recovery may include distinct lanes (e.g. M365, hypervisor backups) that we document separately so RPO is not assumed.
- Licensing, feature bundles, and vendor SKU choices follow your commercial agreements and entitlement reviews: we align operations to what you are actually entitled to run.
- If a site or array is not in Trucell run state, it is not in our managed change and incident contract until onboarded; coverage follows the inventory and policies we agree in writing.
If NetApp already runs your data centres, the fair next step is a scope conversation that names sites, RPO/RTO, and the hand off between your team, Trucell, and vendor support: use the contact path or choose a service or solution path below.
Choose a service path
Where Trucell designs and operates NetApp in cloud, backup, and support delivery: across data centres, hybrid links, and recovery scope you can name in a review.