What sonographer owners ask before opening a practice or switching IT partner.
Can you set up an ultrasound practice from an empty tenancy?
Yes, and starting before the lease is signed is even better, because cabling routes, comms room placement, and internet lead times are cheapest to fix on paper. We plan and deliver the build end to end: ACMA registered cabling, racks, network, internet with redundancy, workstations, RIS and PACS, phones, Microsoft 365, and your machines connected to worklist and PACS, sequenced against your opening date. You do not need an existing practice, or any IT, to book a readiness call.
Which RIS and PACS do you support for ultrasound practices?
ClariRad RIS is the radiology information system Trucell builds and supports in Australia, and it suits ultrasound only practices well. We also support practices running Voyager, QUBS, or Comrad, managing the environment those systems run on and coordinating the vendors. For a new practice we help you weigh cloud against on premise based on your volumes, capital, and connectivity, rather than pushing a template built for a large radiology group.
Do you handle the Medicare LSPN, PRODA, and Minor ID setup steps?
The registrations themselves sit with your practice and Services Australia: LSPN for your location and equipment, PRODA for your people, and the HW027 form for your Minor ID. We are not a registered agent, so we work alongside you or your practice manager through those processes, and we own the IT side that makes them work: secure connectivity, claiming software, certificates, and testing before your first claim. The steps are laid out in our IT guide for opening a radiology practice, and they apply the same way to an ultrasound practice.
Do you support ultrasound practices outside Sydney?
Yes. Day to day support is remote first and covers practices Australia wide. Planned fit outs and go lives use Trucell project travel (Sydney based teams fly down). For rare unplanned physical faults that cannot wait, we brief a local partner under Trucell ownership. The Care Plus Imaging Doncaster fit out in Victoria is a published example of interstate delivery. Our office is in Parramatta, NSW.
How do you structure IT quotes for a new ultrasound practice?
After a fit out readiness call you get a scoped quote split into essential (must open), optional (can wait or upgrade later), and explicit exclusions. Typical exclusions unless line itemed: structured cabling and cabinet works, carrier SIM and data for 5G backup, toner and printer consumables, and manufacturer hardware warranties beyond what we arrange on the PO. Spare toner, second scanners, and non critical peripherals stay optional so the essential path stays finance ready.
What does it cost to set up IT for a new ultrasound practice?
It depends on rooms, machines, and whether your RIS and PACS run in the cloud or on premise, so we do not publish a single figure. The quote shows essential versus optional lines with exclusions called out, so you can open lean and add later. For phones, hosted PBX is priced per user per month with no PBX hardware maintenance contract, and you can bring your current phone bill for a side by side comparison before you commit.